How has news changed in the last 20 years?

Consider the impact for both audiences and institutions 
News has changed a lot of the past 20 years, there are many different ways audiences can now access the news. As 500 years ago people found out about the news by 'word of mouth' if something occurred in the local area people would tell others so everyone is aware about it. Furthermore, early printing was used for news in the 17th Century, and 1920's broadcasting was introduced in the form of Radio, which allowed people to hear the news. Moreover, during the early 1930's we had early television, which was another way we were able to see the news visually. The changing of the way audiences can receive the news, has had a major impact on the audiences, as of the different forms they're able to get the news. Now audiences are able to view the news in any form they like, from methods of broadcasting such as Radio and T.V, print such as newspapers and E-media such as internet and smartphones/mobiles.  Furthermore, the wide range of access audiences have have a negative impact on institutions, as there are different types of ways they can access in through different institutions. This means the institutions may not be getting viewings, in some types of news.

Who has benefited the most?
I believe the audiences are benefited the most, as they have a variety of different methods to choose from. Whereas, institutions only can offer news, which some audiences don't view.